Notices

Esteemed clients,

we would like to inform you that as of May 25, 2025, Privredna banka Zagreb d.d. (hereinafter: the Bank) is introducing changes regarding the issuance and use of debit cards for business entities. In this context, the new General Terms of Privredna banka Zagreb d.d. for the issuance and use of debit cards for business entities and the General Terms for the use of PBZ digital banking for business entities are available on the Bank's website, effective from May 25, 2025.

The most significant changes are the following:

• Debit cards for business entities are issued as inactive. The cardholder will be able to activate the card through the following channels: ATMs, POS devices, through the PBZ digital banking for business entities service and PBZCOM@NET service, bank branches/Sinergo desks. To activate contactless payment functionality, it is necessary to make a transaction at an ATM or POS device, by inserting the card and entering the PIN.
   
• For all currently valid debit cards for business entities, card distribution will be made to the cardholder's address in cases of replacement, regular renewal and if the cardholder's name changes. If the cardholder wishes to change the method of card distribution, this can be done at any bank branch/Sinergo desk. In the event of a change in the cardholder's address, we kindly ask that the changes be made as soon as possible at the nearest bank branch/Sinergo desk, so that the card arrives at the correct address. If the cardholder does not want the card delivered to their address, then the change in card distribution can also be made at any bank branch/Sinergo desk.
   
• If you do not currently have a business card, then you can choose the method of card/PIN distribution when ordering one. 
  If you choose the distribution of the card to the cardholder's address, the PIN will be distributed to PBZ digital banking for business entities, provided that you have previously obtained and activated the PBZ digital banking for business entities service and that the cardholder, as the end user of the said service, has met the conditions for receiving the PIN in this manner (authorization for card transactions and technical prerequisites for displaying the PIN on a mobile device).

More information can be obtained at this link, by contacting the Sinergo desk or your relations manager, as well as calling our number 0800 PBZ COM (0800 729 266) or you may send an inquiry to the email address: [email protected].

Privredna banka Zagreb d.d.

 

 

 

Dear Customer(s),

This is to inform you that, as of 5 October 2025, Privredna banka Zagreb d.d. (hereinafter: the Bank) will no longer provide the service of wage disbursement through the PBZePlaće [PBZeWages] application for business entities (hereinafter: ePlaće service). Accordingly, the ePlaće service will be available for use until the above-mentioned date.  
The Bank will cease to render said service because datafile formats on which the service is based have not been updated since 2016, when new payment datafile formats (pain.001) were introduced and have been regularly amplified with additional payment information. 
Because of a above mentioned, as of 5 October 2025 it will no longer be possible to upload bulk order datafiles for wage disbursements and suspensions/retentions in the old format (TXT format) through Com@net  or PBZ digital banking for business entities.
If you hold an open transaction account with the Bank and use the electronic banking service of Privredna banka Zagreb d.d. for business entities PBZCOM@NET) or PBZ Digital banking for business entities, the disbursement of wages and other income will remain available using said services, by uploading the pain.001 datafiles. 
In case you do not have a transaction account open with the Bank, you can disburse wages to your employees, who hold transaction accounts open with the Bank, through a bank where your account is open, or you can open the transaction account at the Bank and contract one of the foregoing services.  
For more information or for contracting the wage disbursement providing services, kindly contact the relationship manager or send an e-mail to [email protected] or [email protected]. 


Sincerely,
Privredna banka Zagreb d.d.

 

Dear Sir/Madam,

We would like to inform you that, on the basis of the decision of the Ministry of Finance, changes have been made to the Annual Financial Statements Register service (AFSR = RGFI in Croatian). As of 03.02.2025, the rights to submit annual financial statements will no longer be granted via Banks with which Fina has entered into business cooperation agreements; instead, such rights will be granted by the user himself/herself through the e-Authorization system and access will be enabled through the e-Citizens system.

Fina will migrate to the new system all the existing users of the AFSR service who have already been granted rights via the Bank or FINA , while in the case of new users, starting from 03.02.2025 the contracting of the service should be made by the user himself/herself through the e-Authorization system.

This notice applies only to business entities which submit their annual financial statements, while in the case of non-profit organizations which submit their statistical reports, registration shall continue to be carried out through the Bank.

Additional information can be obtained at https://www.fina.hr/novosti/nova-e-rgfi-aplikacija-za-predaju-godisnjih-financijskih-izvjestaja or you may send an inquiry to the e-mail address [email protected].

 

 

Best regards,

Privredna banka Zagreb d.d.

 

SEPA Direct Debit (SDD) service expansion

Dear User(s),

We would like to inform you that as of July 7, 2024, Privredna banka Zagreb d.d. is expanding the SEPA direct debit service and enabling the initiation of direct debit orders to accounts in cross-border SEPA reachable banks in the Core and B2B schemes. In accordance with the above, the document Time of receipt and execution of payment orders was supplemented and published on the following link.

For more information, please, contact your relationship manager.

Best regards,

Privredna banka Zagreb d.d.